Sally completed her HSC last year, throughout her senior years at school, Sally worked on an ongoing casual basis for a clothing brand. She commenced in 2016 as a Sales Assistant and with the longevity of her employment, she has undertaken more duties, often being the most Senior member of staff (after the Manager), instore on Sundays.
Some of her responsibilities include; ensuring the cash draws and float balances are correct at the end of her shift; processing of on-line orders; answering the phone to handle enquiries; resolving any customer issues/complaints; receiving stock in the store and placing same correctly within the store; and stock-take.
Since leaving school, Sally has continued to work at the clothing store whilst looking for her first office-based permanent position.
At interview, Sally was neatly groomed, polite, well-spoken and forthcoming with information. She prides herself on being responsible and reliable; having empathy and good customer service skills; being patient and easy-going.
Sally is keen to learn and develop her skills and she is reviewing her options in relation to studying a Business Admin course at TAFE after hours.