Kylie offers several years of experience across office administration and the design industry. She originally came to Australia on a student visa in 2013 and is now a permanent resident with unrestricted work rights. Kylie worked as a Sales and Showroom Consultant for a design company. She also did administrative work that included processing of orders, organising deliveries, and liaising with suppliers.
In 2015, Kylie secured a permanent role as a Service Specialist for an insurance company, providing broad admin support to the Brokers, before moving into a Senior Service Executive role that also included supporting the Manager with calendar and diary management, creating reports, and organising meetings.
Temporary or Permanent
Gary holds a Diploma and Masters in Professional Accounting. Upon completion of his studies, Gary secured a position in 2015 with a small, privately owned painting and decorating services business in Wollongong. Here he primarily had responsibility for the processing of accounts payable (including supplier and subcontractor invoices approx. 200 per month); processing of staff expenses; reconciliation; bank & credit card reconciliation; creating sales orders/invoices; raising purchase orders; and preparation of the cash flow statement – all via MYOB & Excel.
In March of this year, Gary resigned from this role as the travel time (1 ½ hours each way) became too much for him and he has since taken a break for a few months. Gary is now keen to recommence working full-time with a reputable, medium to large organisation, within a collaborative team environment.
||IT Help Desk Support
Lena offers 12 years experience as an IT Helpdesk support candidate having worked for a consulting company from 2007 until end of August 2019. She left this role as the company recently went into voluntary liquidation. Within this role she had a broad range of experience and developed her skill set across many platforms including the setting up and programming of a VOIP phone system, maintaining staff laptops and desktops, maintenance of the intranet, providing network support and trouble shooting user issues both over the phone and face to face.
This role was an inhouse helpdesk role to assist and support an internal team of 80-100 staff. Lena was also instrumental in creating a more efficient and simplified IT request help desk system. In interview she was warm and forthcoming with information, extremely well presented and appears to be a candidate who loves the challenge of an IT helpdesk role.
Craig has completed a Certificate IV in Network Management; and Certificate III in Security Operations and Conflict Management. He commenced in his last role as a Security Officer, was then promoted to Security Supervisor, and in 2013 moved into a Planning and Deployment Coordinator position.
His responsibilities included; preparing the rosters for 250 permanent and casual staff on a monthly basis in a 24/7 environment via Virtual Roster 6.4; organising rosters on a weekly basis for additional contractors; producing daily deployment schedules for the relevant Operations Managers; working within the terms of the applicable EBA; managing day-to-day rescheduling to cover unplanned changes including sick leave, annual leave etc.
Whilst in the role, he also worked closely with his Manager to improve the roster structure and after a Fatigue Management study, together they implemented a new system to replace the 4 on - 4 off 12 days/nights rotation. He also implemented the Telstra messaging system for after hours rescheduling issues that were managed by the Operations Managers.
In July of this year, the company Craig worked for underwent major restructuring resulting in many redundancies and Craig opted for a redundancy. He is looking for a Full-Time opportunity where he can apply and develop his current skills.
Joanna offers a combination of Analytical and Client Service experience which to-date, has primarily focused on the Media industry. Her experience is supported by a Bachelor of Science (Mathematics major) and she has completed short course on SQL and Fundamentals of Digital Marketing. Joanna also has very advanced MS Excel skills with test results of 100%.
Since July 2015, Joanna has been working for a global marketing & media consultancy firm. She commenced as a Junior Data Analyst and progressed through to her current position as a Client Services Manager. Her responsibilities include providing major customers with analysis on their marketing mix as managed by other Media companies and presenting this data to all parties mainly in face-to-face and some over-the-phone meetings. When delivering these findings, Joanna is required to be very factual and diplomatic as often the data contradicts the strategies that the Media companies have implemented.
Also, whilst at University, Joanna worked casually for a sales company where she had to cold-call companies in order to source leads.
Joanna feels that it is time for her to move on in her current role. She is looking for an organisation that can offer her long-term career prospects and the opportunity to learn a new industry and continue developing her skills.