Customer Service Representative

• Permanent fulltime position available NOW

• You will have peace-of-mind that your are part of a market leading company in the distribution | supply of medical & healthcare products

• End-to-end customer service role including handling customer enquiries and processing orders

• Great team environment 

• Enjoy a sleep-in working 10am to 6pm (11am to 7pm during daylight saving), Mon to Fri

• To $65K + super

• Fantastic new offices at Wetherill Park + free on-site parking

The Company:

Positioned as one of the leading distributors of medical & healthcare products in Australasia, this organisation represents some of the world's largest medical brands and has built a reputation for delivering quality products and quality service!

Your Role:

You will be part of a dedicated team responsible for the efficient and accurate management and processing of customer orders to ensure the delivery of a great customer experience.

Some of your key responsibilities will include:

• Managing and processing inbound customer contacts relating to order inquiries, order placement, product, supply, pricing & delivering questions (via phone & email)

• Composing accurate & prompt replies to all customer correspondence

• Reviewing and entering all customer orders

• Maintaining & updating the database 

• Processing credits & returns; opening new customer accounts; preparing quotes

Required Skills & Experience:

• Previous experience in a product-based  high-volume inbound customer service role including the processing of orders

• Accurate keyboard skills and computer literacy

• Exposure to Medical | Healthcare or FMCG industries an advantage

• Experience using SAP (or similar) preferred

To APPLY:  Please email your resume to [email protected] OR click APPLY via the wesbite.

Feel free to call Anna or Lorraine on (02) 9317 2333 if you have any questions.