Customer Service | Call Centre
Posted:
19 May 2022
Location:
Western suburbs
Category:
Customer Service/Call Centre
Type:
Full time
Salary:
Generous Salary + Parking + Uniform
- Secure permanent position available NOW
- Leading supplier of medical, healthcare and pharmaceutical products
- Busy in-bound role handling customer enquiries and processing orders
- Broad B2B customer base across the healthcare | medical sector
- Mon to Fri - 10am & 11am start (rotating) OR 6:30am to 02:30pm (fixed)
- Generous salary + parking + uniform
The Company:
Positioned as one of the leading suppliers of medical, healthcare, and pharmaceutical products in Australasia, this organisation represents some of the world's largest medical brands and has built a reputation for delivering quality products and quality service!
Your Role:
You will be part of a dedicated team responsible for the efficient and accurate managing and processing of customer orders to ensure the delivery of a great customer experience.
Some of your key responsibilities will include:
- Managing and processing inbound customer contacts relating to order inquiries, order placement, product, supply, pricing & delivering questions
- Composing accurate & prompt replies to all customer correspondence
- Reviewing and entering all customer orders
- Maintaining & updating the database (Acumen)
- Processing credits & returns; opening new customer accounts; preparing quotes
Required Skills & Experience:
- Previous experience in a product-based high-volume inbound customer service role including the processing of orders
- Accurate keyboard skills and computer literacy
- Exposure to Healthcare or FMCG industries an advantage
- Own transport essential
To APPLY: Please email your resume to [email protected] OR call Anna on (02) 9317 2333 if you have any questions.
Apply Now