Customer Service | Call Centre

• Secure permanent position available NOW 
• Leading supplier of medical, healthcare and pharmaceutical products
• Busy in-bound role handling customer enquiries and processing orders 
• Broad B2B customer base across the healthcare | medical sector
• Mon to Fri - 10am & 11am start (rotating) OR 6:30am to 02:30pm (fixed)
• Generous salary + parking + uniform

The Company:

Positioned as one of the leading suppliers of medical, healthcare, and pharmaceutical products in Australasia, this organisation represents some of the world's largest medical brands and has built a reputation for delivering quality products and quality service!

Your Role:

You will be part of a dedicated team responsible for the efficient and accurate managing and processing of customer orders to ensure the delivery of a great customer experience.

Some of your key responsibilities will include:

• Managing and processing inbound customer contacts relating to order inquiries, order placement, product, supply, pricing & delivering questions
• Composing accurate & prompt replies to all customer correspondence
• Reviewing and entering all customer orders
• Maintaining & updating the database (Acumen)
• Processing credits & returns; opening new customer accounts; preparing quotes

Required Skills & Experience:

• Previous experience in a product-based  high-volume inbound customer service role including the processing of orders
• Accurate keyboard skills and computer literacy
• Exposure to Healthcare or FMCG industries an advantage
• Own transport essential

To APPLY:  Please email your resume to [email protected] OR call Anna on (02) 9317 2333 if you have any questions.