Customer Service Representative

• Approximate 3-month temporary assignment with potential for extension 
• Leading distributor of medical & healthcare products
• End-to-end customer service role including handling customer enquiries and processing orders
• Great team environment 
• $33.96 per hour + 11.5% super
• New offices at Wetherill Park + free on-site parking

The Company:

Positioned as one of the leading distributors of medical & healthcare products in Australasia, this organisation represents some of the world's largest medical brands and has built a reputation for delivering quality products and quality service!

Your Role:

You will be part of a dedicated team responsible for the efficient and accurate management and processing of customer orders to ensure the delivery of a great customer experience.

Some of your key responsibilities will include:

• Managing and processing inbound customer contacts relating to order inquiries, order placement, product, supply, pricing & delivering questions (via phone & email)
• Composing accurate & prompt replies to all customer correspondence
• Reviewing and entering all customer orders
• Maintaining & updating the database 
• Processing credits & returns; opening new customer accounts; preparing quotes

Required Skills & Experience:

• Previous experience in a product-based  high-volume inbound customer service role including the processing of orders
• Accurate keyboard skills and computer literacy
• Exposure to Medical | Healthcare or FMCG industries an advantage
• Experience using SAP (or similar) preferred

To APPLY:  Please email your resume to [email protected] OR click APPLY via the SEEK website.

Feel free to call Lorraine or Anna on (02) 9317 2333 if you have any questions.

At Recruitment Edge we strive to create an environment that values and celebrates diversity in all its forms. We are passionate about providing equal employment opportunities and we actively encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people.