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Contact Centre | Customer Service

Posted: 25 Oct 2021
Location: Southern suburbs
Category: Customer Service/Call Centre
Type: Full time
Salary: Competitive Salary + Fantastic Employee Discounts

 

  • Permanent opportunity with genuine long-term career development 
  • Choose from 8am-4pm | 9am-5pm | 10am-6pm, Monday to Friday
  • Large, friendly team - busy high-energy inbound role
  • Highly successful Australian brand experiencing local & global growth
  • Competitive salary + great employee discounts
  • Great offices + on-site parking + close to station

 

This highly successful Australian-owned luxury furniture brand  continues to experience growth locally & overseas resulting in ongoing career opportunities for customer focused individuals to join their busy after-sales team. 

 

You will be in a key position ensuring the highest level of  service is provided to customers across all after-sales product and warranty enquiries.

 

Duties will include:

  • Receiving and managing inbound customer calls and emails in regards to after-sales product , service, and warranty enquiries and concerns
  • Liaising with team members and other departments to resolve issues
  • Maintaining and updating information on the customer data base 
  • All general ad-hoc duties as required

 

Essential requirements of the role:

  • Previous experience in a busy inbound call centre role 
  • After-sales | post-sales customer service experience an advantage 
  • Strong communication skills and the ability to work as part of the team 
  • Intermediate computer skills

 

APPLY NOW or Call Anna on 93172333

 

 

Apply Now