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+61 2 9317 2333
+ 61 418 652 234

Customer Service Representative

Posted: 19 Apr 2021
Location: Western suburbs
Category: Customer Service/Call Centre
Type: Full time
Salary: Attractive Hourly Rate
  • Secure permanent role available NOW
  • Leading supplier of medical, healthcare and pharmaceutical products
  • Busy in-bound role processing customer orders with your own dedicated customer base 
  • 6:00am to 2:30pm Mon to Fri
  • Great salary + parking + uniform


The Company:

Positioned as one of the leading suppliers of medical, healthcare, and pharmaceutical products in Australasia, this organisation represents some of the world's largest medical brands and has built a reputation for delivering quality products and quality service!


Your Role:

You will be part of a dedicated team responsible for the efficient and accurate managing and processing of customer orders to ensure the delivery of a great customer experience.


Some of your key responsibilities will include:

  • Managing and processing inbound customer contacts relating to order inquiries, order placement, product, supply, pricing & delivering questions
  • Composing accurate & prompt replies to all customer correspondence
  • Reviewing and entering all customer orders
  • Maintaining & updating the database (Acumen)
  • Processing credits & returns; opening new customer accounts; preparing quotes


Required Skills & Experience:

  • Previous experience in a product-based  high-volume inbound customer service role including the processing of orders
  • Accurate keyboard skills and computer literacy
  • Exposure to Healthcare or FMCG an advantage
  • Own transport essential


APPLY NOW or call Anna on 9317 2333

Apply Now